Competitive salary
We commit to paying globally competitive salaries to our incredible team.
Join the team defining the AI era of commerce
Why Instant, from our CEO and Co-founder
Hi all
Instant AI is now at a true inflection point.
Instant is the agentic marketing platform. With us, brands can completely automate their retention marketing, starting with email and SMS. Today, Instant AI powers 25-35% of an ecommerce brand's annual revenue. For a lot of brands, Instant generates more revenue for them than Meta. We turn hundreds of thousands of dollars of professional services into ten minutes of completely automated setup. We reduce maintenance costs, from multi-thousand dollar monthly retainers, to zero. And we deliver more revenue to brands, outperforming these legacy, labor heavy workflows. We have a strong belief that Instant will delete and replace the need for a marketing team.
Retail is the most competitive industry in the economy, and every retailer has first-hand experience with how the adoption of technology can either give them, or their competitors, the edge.
Brands are desperate for leaner solutions. By now, over 1 billion people have had their ChatGPT moment outside of work. And at work, they expect an unprecedented degree of automation, which we’ve achieved. Our intense product-market fit signals prove this.
Take this true story from one of our customers:
With rave reviews, my friend introduced me to Instant, over dinner. The very next morning, I started small, pushing live a few automated flows live with Instant. Within one month, Instant is now powering 44% of my brand’s annual revenue (or about $8.5M per year). This is more than Meta. Instant’s marketing agents are now critical for my ecommerce business. I don’t know how my team lived without this.
In the past, email and SMS marketing was static and manual. Now, Instant runs 44% of my brand's annual revenue on complete autopilot. Many “AI” companies are promising the world. Instant is the only one that is actually delivering revenue for us right now. In Q1 2026, Instant drove $1.75M in revenue for this brand.
Welcome to the future of agentic marketing, powered by Instant.
Liam Millward
Our Mission
To build the future of retention marketing and power more sales than any other revenue channel.
At Instant we believe that marketers are leaving billions of dollars on the table, so far we've been right. Our AI-first solution is just the beginning of eCommerce's rapid transformation.
We're building an early-stage team across NYC and Sydney to solve one of the eCommerce's most difficult questions: how do I make more with less?
Life at Instant
Equity in the company
Nobody is a renter, everyone is an owner; with equity in the company and a real stake in what we're building.
Company offsites
We get out of the office together regularly to celebrate wins, challenge our thinking, and plan what's next.
Additional leave per year
On top of 4 weeks annual leave, the end-of-year shutdown across Christmas and New Year is fully paid. No catch.
In-office collaboration
We believe in the energy of being together. Our Surry Hills and Flatiron offices are live Tuesday, Wednesday, and Thursday weekly.
Company socials
We allocate an annual social budget towards regularly having fun, taking a break and getting to know each other a little more!
Health insurance
We've got your health covered with high-quality medical and health insurance for all US-based team members.
$1K wellness stipend
Everyone gets $250 per quarter to spend on health and wellness. Think gym membership or mindfulness apps for example.
Visa sponsorship
We get it, it’s an arduous process, but we’re not scared of it. Instant has sponsored many visas for top notch talent to date.
Open Roles
Customer Success LeadNew York, USA
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