About Amaroso

Amaroso Boutique has quickly become one of Australia's leading fashion destinations for women, with hundreds of thousands of followers on Instagram and Facebook, they're a family run business that puts a lot of love and care into their products and customers.

Amaroso started as a popular Facebook page in 2014, and after realising they needed a more sustainable solution to keeping up with demand, built their own website and eCommerce store in 2015.

Fast forward to 2023, and Amaroso is still truly leading the charge in women's fashion, but as they are a small, family-centred team, their founder Elisha Anderson is stretched between running the marketing function and warehouse operations.

All small business owners know, your checkout conversion is essential to growing healthy and sustainable profit. Amaroso approached the Instant team to deliver a world-class, frictionless checkout experience.

The results so far:

Challenge

Checkout conversions were never an issue when Amaroso were racing to comment "SOLD" on Facebook items back in 2014.

But once their eCommerce store came into play, and literal page after page of checkout fields were suddenly in the picture, their team realised they needed a sustainable solution to maintain the same sales rhythm and immediacy Facebook provided.

Solution

Amaroso needed a checkout solution that delivered an amazing customer experience - regardless if they were a new or a returning customer.

Their customers are at the heart of their mission, and Amaroso wanted to ensure that when a customer is ready to buy, they aren't faced with pages of error-riddled checkout fields that result frustration and an abandoned cart.

Instant catered a solution that enabled one-click checkout capability both in the mini-cart and at the checkout.

This meant that customers could continue browsing and adding the items they wanted to their cart, and when they were ready, could instantly purchase their items without having to worry about adding their name, billing or shipping details, or their payment information.

How did this impact conversions? See below why Amaroso are such happy campers with their Instant checkout.

Results

The results were pretty clear, Amaroso saw an uplift in checkout conversions of 40%.

But it didn't stop there!

Amaroso's checkout conversion rate increased from 42% to 59% after adding Instant. They are now seeing a total of 40% more conversions which is an outstanding result.

On top of this, their checkout was 77% faster compared to their generic checkout, with the average checkout time dropping from 02:34, down to 01:27.

An added bonus, Amaroso discovered that 26% of their one-click shoppers were repeat customers showing that faster, more user-friendly checkout experiences really do help to drive retention.

Instant couldn't be prouder to help increase conversions for Amaroso. If you want to see how we can improve your checkout performance, fill in your details in the form below to talk to an expert.